Today my husband and I decided to try the local Pizza Hut in Starkville MS. As we entered the restaurant we immediately noticed that the decor appeared quite rundown and in a state of disrepair. The tile in the entrance was cracked, loose, and uneven so bad I tripped. The bathrooms were that of a 3rd world country with cracked bowls, no soap, and not even attached toilets! We should have turned around and left but my husband suggested we stay since the buffet appeared to be in better shape. It's pizza right? What can go wrong? After we were rudely seated by a woman who didn't bother to greet us at all but showed her horrible manners and "threw" the silverware on the table before turning around and walking away. We later learned, she was our waitress, or what should have been. She didn't do anything but throw a check on the table. The seats were badly torn to where they pulled at our clothes, my husband felt something poking him, turns out it was an electrical outlet hanging out of the wall with loose wires hanging from it!
During our meal we were seated by a pair of women with small children. They were so disinterested in attending to the needs of the children they both screamed and yelled for nearly 30 minutes. This included the women yelling across the restaurant to employees who carried on a conversation. Apparently they thought they were at some sort of family reunion or something. Several other patrons exchanged glances of dismay but continued their meal as quickly as possible to leave. When I stood up to ask them to quiet the child down a bit so we could enjoy our meal, the two women became irate and started to defend their actions stating "children can't be trained". Maybe not theirs, of course they couldn't be trained either... Several employees (that had been yelling across the restaurant, came running over and out from the kitchen, all appearing to be friends. As the scene developed one employee wearing large hoop earrings and a red polo shirt actually physically bumped me with body language leaving no doubt she was wanting a physical altercation to ensue. At this point she started screaming and asking us to leave so I lost it and threw my bill at her (no I did not hit her, it's a piece of paper smaller than an iPhone). This resulted at her lunging at me and about knocking a table over screaming obscenities.
An off duty police officer intervened and escorted me out of the building as the crowd was ready to draw blood while my husband paid the bill. All of this because someone asked a parent to be a parent. Several other patrons confronted me in the parking lot and said they were about to do the same thing (yeah, right) but didn't.
Now we've traveled all over the world and been treated like crap by a lot of folks. Most of the time I can take it. This shot me over the edge. I will NEVER patronize another YUM! Brand foods family of stores again! I encourage you to do the same...